Frequently Asked Questions
Eastern Cross is committed to sourcing and supplying the finest food products from Indonesia and Asia to our customers all across Australia.
The majority of orders are delivered within 5 business days, however your account manager can provide you more details on when we complete deliveries to your area.
Orders are delivered between 9am and 4pm.
The minimum order size is $500.
Complete this form and someone from our team will reach out.
After you place your order, our team will confirm your order and issue an invoice. Our preferred payment method is bank transfer.
All orders are required to be paid in full prior to delivery, unless you have payment terms.
Our office is open Monday to Friday. Find our contact details here.
Order online to access exclusive online only specials and new product offers.
You can also easily browse our full product catalogue.
Yes – depending on the product and quantity. Please speak with your account manage for more details.
What we offer?
We provide a personalised service by understanding your specific needs. We offer a wide range of products and may be able to assist in sourcing products we don’t range.
Who we Service?
We look after customers in manufacturing, wholesaler, retail and food service.
Where we service?
Our focus is the Sydney metro area, however we have a growing number of customers from further afield and regularly send orders to Melbourne, Hobart, Brisbane and Perth.